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Vendor FAQs

Vendor Program FAQs

Get Answers

Sometimes you just want to ask for help. And that's OK. We are here for you!.

Pricing and Billing
How do I get paid for my bookings?

We want to make it easy for you to make your money with Eat Sleep Play Go. In your Vendor Dashboard, you will see a Withdrawal page.  Here you will be able to withdraw your earnings.

Chose from PayPal, Stripe or IBAN (bank transfer).

How much does it cost to use Eat Sleep Play Go?

Registering your company on Eat Sleep Play Go is completely FREE.

Instead of making things complicated, we believe keeping it simple is the best way. We charge a small service fee (20%) for every experience you sell through our system.  We get paid when you do.

Can I set my own Experience Pricing?

Of course!  Eat Sleep Play Go is not in the business of telling vendors how to run their business. 

We offer many options to allow your business the flexibility it needs to be successful. 

Customer Communications
Can prospective customers reach out to me prior to booking on of my experiences?

Definitely.  There is a messaging function on your listing page that allows any interested customer to reach out to you with any inquiries.

Is there an easy way to reach out to my customers once they have made a purchase?

Yes! Our vendor dashboard is fitted with an internal messaging system that allows you to stay in touch with your customers if need be.

General Questions
How many experiences can I list?
At this time, during our inaugural period,  we are allowing all vendors to list an unlimited number of experiences on the site. So list away!  This is subject to change, but because we strive to be as transparent as possible with our vendors we will be reaching out to let you know of any changes to our process.
Am I able to track my sales with Eat Sleep Play Go?

Yes.  Our vendor dashboard allows you to not only track your sales,  but manage your customer communications, view your earnings, and even track your listing views. 

What does the on Eat Sleep Play Go onboarding process look like?

When you are successful, we are successful. 

At Eat Sleep Play Go we make sure to get you started on the right foot. 

Once you register as a vendor, you will immediately have access to your Vendor dashboard. 

Your dashboard is your hub for managing your business.  To get you up to speed quickly, you will immediately be enrolled in Eat Sleep Play Go University once you register as a vendor.  Eat Sleep Play Go University is a self-paced collection of immersive videos training modules that will walk you through everything you need to know be successful on Eat Sleep Play Go.

As a Eat Sleep Play Go Vendor, you are always one click away to priority vendor support.

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