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I need to cancel a booking I made, how do I do that?

1 minuteread

1. Log into your account and go to your dashboard.

2. Click on Bookings from the left hand menu, where your bookings and other activity should be listed in chronological order.

3. Locate the particular booking that you would like to cancel, and click on the gray cancel button on the right side of the booking window.

4. A pop-up will ask you if you are sure you want to cancel, click OK.

5. This particular booking will continue to appear on your activity feed, but will be flagged as cancelled in gray under your profile picture.

6. You will receive an email confirming your cancellation.

 

Each experience has a different cancellation policy.  Not all of our vendors offer a refund if you cancel your booking, so make sure you are aware of their policy before cancelling.

 

 

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